Customers Really Matter
"Beeing active in Relationship Marketing since the beginning of the 1980´s I say there are too many conceptions and too many buzz words for taking care of your customers and too little action. Everyone is talking about direct marketing, one-to-one and CRM. And CRM has always meant the same thing to me, namely; 'Customers Really Matter'."
Lars O. Landin President and CEO in the EBC Group.
Please do not hesitate to contact us, when you wish to exchange ideas about how to address the New Consumers in the Experience Society.