Customers Really Matter
"Beeing active in Relationship Marketing since the beginning of the 1980´s I say there are too many conceptions and too many buzz words for taking care of your customers and too little action. Everyone is talking about direct marketing, one-to-one and CRM. And CRM has always meant the same thing to me, namely; 'Customers Really Matter'."
Lars O. Landin President and CEO in the EBC Group.
Dialogue
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Please do not hesitate to contact us, when you wish to exchange ideas about how to address the New Consumers in the Experience Society.



